Department
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Phone
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Email/Mailing
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Provider Inquiry
- Member Eligibility Benefits
- Claims
- Pharmacy Coverage
- General Questions
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Toll-Free:
1-888-732-7364
Fax:
207-253-6233
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Martin’s Point Health Care
Attn: Provider Inquiry
PO Box 9746
Portland, ME 04104-5040
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Health Management
- Pre-Authorization
- Medical Necessity
- Utilization/Case/Disease Management
- Discharge Planning
- Subacute/Home Care Inquiries
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Toll-Free:
1-888-339-7982
Fax:
207-828-7865
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Martin’s Point Health Care
Attn: Health Management
PO Box 9746
Portland, ME 04104-5040
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Living Healthy Programs
- Wellness Coaching
- Disease Management
- Care Management
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Toll-Free:
1-877-659-2403
Fax:
207-828-7858
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Martin’s Point Health Care
Attn: Healthy Living
PO Box 9746
Portland, ME 04104-5040
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Behavioral HealthCare Program
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USFHP:
1-888-812-7335
Generations Advantage:
1-888-708-4532
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Behavioral HealthCare Program
110 Free Street
Portland, ME 04104-3908
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Network Management
- Provider Contracting
- Provider Data
- Credentialing
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Toll- Free:
1-800-348-9804
Phone:
207-253-6930
Fax:
207-828-7870
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Provider Change Questions
(inquiries only, use DataPoint for submissions)
[email protected]
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Credentialing Questions
[email protected]
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New Contract Requests - Click here
[email protected]
Attach a copy of your W-9
(Submission is not a guarantee of contract extension. A Representative from our Network Management Department will follow up within 30 days with a determination for your request.)
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Network Management-
Syracuse Area Office
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Toll-Free:
1-866-876-7377
Fax:
315-451-5493
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101 Old Cove Road, Suite 112
Liverpool, NY 13090
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Compliance
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Toll-Free:
1-800-297-8616
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Martin’s Point Health Care
Attn: Compliance
331 Veranda Street
Building #2
Portland, ME 04104-5040
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Health Plan Quality
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Quality questions
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[email protected]
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